Please reach out to our customer support team before disputing any charges to avoid potential loss of funds and services. Please understand that due to the nature of IPTV services, disputes can have a negative impact on our business and result in your funds being frozen. We do not offer refunds in the cases of dispute.
7 Days Money Back Guarantee
At IPTV Visionary, we want to ensure that you are 100% happy with our service. If you have any technical queries, do not hesitate to contact us. Our tech team will not leave your side until you’re watching your IPTV! However, if you feel the service you purchased is not the best fit for your requirements and your attempt to resolve the issue with our support staff left you unsatisfied, we will offer a full refund to ensure our customers satisfaction.
Although we’d love to know where things went wrong, or how we can improve, follow the steps below for full refund within 7 days of your date of purchase. If the 7 days has been passed and you have a problem you can still contact us any time via Whatssap chat or via Email to fix your problem, however, no refunds will be issued after the 7 days limit.
Requesting a Refund Steps
Use the contact details at the bottom of the page to request the refund
Use the same email address you use to buy our services.
Include your invoice number
